Wall Of Love
We love our clients and our clients love us!
Some of these stories are pretty amazing. Enjoy!
"Had an amazing experience working with Kim. the level of communication and customer services is top notch. thanks for all the work and getting our money back from the claim"
Mechy Schlesinger
"Ken was very knowledgeable, pleasant to talk with, not pushing, adjusted quotes to fulfill my desires. Acceptable and reasonable quote for travel insurance."
Allen Stawis

"Their customer service is absolutely outstanding"
Sam Moses
"Ken helped me and he’s great. Explained everything clearly and provided fantastic service. Than you so much Ken appreciate all your assistance."
Susan
"Ken, at Travel Defend was knowledgeable, helpful, professional and very patient. He answered all our questions fully, and gave us guidance on a number of issues. Also indicated they are available 24/7. I recommend them wholeheartedly!"
Dianne Golub
"I had a claim to file & they make it super easy. I got a call from the insurance company 3 days later that the check was mailed out. Kim was a pleasure to work with. She was super helpful & attentive."
Jonah Schmidt
"Great customer service. Answered questions online quickly and thoroughly. When I needed more information, Ken called within a few minutes and explained everything I needed to know. Will definitely use them again!"
Wendy Bar
"Excellent customer service. Kim was very helpful and helped us get the claim for full refund of a cancelled cruise processed and approved in a short time. I was very impressed"
joseph fried
"Kim was incredibly helpful in navigating us through the claim process. I highly recommend Travel Defend."
John Donaghy
"5 stars. These guys went to work for me when my phone was stolen on my last trip. They worked between me and the insurance carrier to facilitate the claim. As a result, I got paid very quickly. Highly recommended!"
Bob Wexler
"Couldn’t ask for anything better. Kim was outstanding in her handling our situation, both professionally and personally."
Debra Zahtz
"My experience with Travel Defend was extraordinarily positive. Made my claim with the help of their trained staff who made it a painless effort. Their guidance was excellent every step of the way!!!!"
Freda Greenbaum
"I am so happy with Travel Defend. The level of care and expertise is amazing. My claim was so smooth. I would definitely recommend Travel Defend and I will absolutely be a returning customer."
rachel Andrusier
"Kim is the only reason I’m giving 5 stars, she was responsive and pro active along with being friendly"
Rivka Goldman-Shamoelian
"Ken was fantastic. He patiently answered all my questions and helped me purchase the correct travel plan. I will definitely be using Travel Defend for all my insurance needs in the future."
Chani Traube
"Very professional and informative Kim was a pleasure to deal with. Keep me informed about my claim almost on a daily basis. I would highly recommend this company"
Mark Bell
"Extremely helpful and efficient service! Kim was great to work with and very helpful & pleasant."
Yvonne Kloehn
"Travel Defend is the only travel insurance company we use. Josh and the TD team are available 24/7 and take care of all the details. For peace of mind throughout your entire travel experience use Travel Defend."
Euan Dougal
"Ken was very knowledgeable and friendly. He made the whole process quick and simple. What a relief. Thanks Ken."
Leah Chana Twersky
"Josh and his staff at Travel Defend were great to work with - they were ready to assist not only in taking out a Policy and explaining all options but more importantly, when I needed to file a claim, they were there throughout following up, until I got paid. Will definitely be using their services again."
Diana Berger
"Travel Defend was a pleasure to work with. Everyone was helpful in figuring out what plan was best for my family and they were even more helpful in assisting to file my claim and getting the money back to me quickly and efficiently. Thank you"
Dana Gottlieb
"Ken was very helpful and knowledgeable. Easy process and secure feeling!"
Hinda Dukes
"Ken has been excellent in addressing any questions and concerns and opening up a policy."
Dmitry Parkhomovsky
"If you are in the process of considering travel insurance for foreign or domestic travel, definitely give the nice folks at Travel Defend a call. They know this business, can explain differences between policies and most importantly, if there is a covered travel interruption, they can help get you paid quickly. Highly recommend them!"
Jeff Ifrah
"I have no words that can describe their professionalism and service. It was truly a pleasure working with them especially when I needed to make a claim, they were extremely efficient and helpful"
Yechiel Frenkel
"Highly recommend Travel Defend. Their team is excellent!"
M L
"Ken is very professional, a pleasure to deal with!"
Jay Shore
"I found Ken very easy to work with."
Harriet Goldman
"Travel defend was a pleasure to work with. Very patient. Very knowledgeable. I used them in the past and would continue to do so."
Rachel Gottfried
"They really fought to get my claim paid quickly - unusually good customer service!"
Elchanan Shoff
"Ben was incredible!!! When we needed to file a claim he was there every step of the way ensuring we got paid in a timely fashion. (Paid within 2 weeks of filing the claim) Can't recommend them enough!!"
Avi Landesman
"Josh was a pleasure to deal with and helped push our claim through. I was very happy with his service."
Rochelle Sternhell
"Quick response, great prices. A pleasure to deal with."
Susie Chovev
"Easy to deal with to purchase the policy. We have purchased through this company multiple times."
Debra Hirsch
"Travel Defend is amazing! They came through in the biggest away and got the job done! They are the best!"
Doron Jacobius
"My husband broke his ankle two days before a bike trip to Croatia. Travel Defend made it very easy for us to get a full refund for our trip."
Debi Rothstein
"Easy to sign up. Ken was very helpful"
steve flagler
"Great personal service and guidance regarding options available."
David Adler
"Great service. Great pricing"
Chaim Levine
"An outstanding service provided by helpful ppl. They took care of everything when our trip got interrupted. The policy was a great product that paid out to our expectations... Thanks Travel Defend. I definitely recommend this company."
David Becker
"Pleasure working with Ken, always easy and quick response."
Michelle Ohayon
"Kim was a pleasure to work with"
Eleanor Klein
"Josh of Travel Defend was great to work with. He explained the different options clearly and without any pressure to purchase. I'm all ready for my trip to Iceland!"
Evelyn H
"Travel Defend has excellent customer service. Josh was great in helping me chose the right policies for both of my trips. Thank you!"
Sharon Brecher
"Josh could not be more helpful, more patient, more pleasant, or more productive. This is our 2nd experience with him and he is a pro - with a heart."
Rick Gibson
"Josh was great to work with - explained and answered all our questions, helped us to process our claim after our trip. We would definitely recommend this company!!"
Margery Klausner
"Josh was very attentive to my needs and guided me through the process of buying travelers insurance with ease. Will definitely use them again."
Rena Frankel
"I’ve gotten insurance from them a few times now. They are very responsive! Had to miss the first few days of my trip due to a medical reason and they made sure I was reimbursed accordingly. Highly recommend!"
Danielah Pourgol
"We had an amazing experience from beginning to end .. it was as stress free as can be .. they literally walked us thru every detail ! Highly Recommend"
maty fischman
"Thanks for taking care of everything from A-to-Z, keeping me updated on progress and for keeping to your word in doing everything that you said you would do"
Rabbi Yaakov Meyer
"Great experience friendly quick and easy"
Allison Fixler
"Our flights got cancelled while we were abroad and Travel Defend made sure we got reimbursed for all our expenses due to the travel issues. Very helpful customer service too. Thank you!"
Ella Ohen
"Wonderful service and Ken was very considerate with follow up."
Toby Shwartz
"Great company to work with. I got in paid in full on my entire claims. Josh went above and beyond to get it done. I highly recommend them"
Avri Horowitz
"Easy and quick to buy the travel insurance"
Leonard Winer
"I spoke with a gentleman named Josh. It was quick it was thorough it was not complicated by any means and I bought a policy within five minutes."
ira ganger
"A must for traveling internationally. Josh was recommended by 2 travel agents. Very professional and easy to start and complete the process."
Neal Ehrlich
"They are so patient and helpful. The whole process was seamless and clear."
S D
"Travel Defend’s customer service is excellent! They provide exceptional advice and are always available to answer questions. The only travel insurance broker I will ever use!"
Vivian Stok
"Excellent customer service. Ken is primary reason in decided to go with thus company."
Sandra Senins
"Incredibly fast service at a wonderful price"
Ita P.
"Josh was terrific. He took care of the claim immediately, and payment was prompt. I will use him for all my future travel."
David Gottesman
"All details were thoroughly explained. Very knowledgeable agents. Policy delivered immediately. Needed to make a change, and that too was done quickly. Easy to be in touch via WhatsApp. Very quick replies. Very pleased."
Rivka Finkelstein
"Josh was very knowledgeable and courteous. He was available at my convenience even on weekends to answer my questions. I haven’t gone on my trip yet but I would definitely recommend Travel Defend."
Renee Zylberberg
"Very happy with Travel Defend - good communication, always responded to queries, and were very helpful in submitting my paperwork for making my claim for reimbursement of travel expenses when I had to cancel my trip."
Dave Cohen
"Truly amazing to deal with them their prices are very good highly recommended"
The Grill Father USA
"Travel Defend is a 'must' for anyone purchasing travel insurance. They went over and above helping me fill out the claim and I was reimbursed promptly due to their hrlp"
Jo Ann Friedman
"Wonderful customer service. Put my mind at ease. Thank you"
Morton Strauss
"Excellent service. Josh is always extremely patient and knowledgeable with my millions of questions. He goes over and above even helping me figure out other trip info that had nothing to do with insurance!!!! Highly recommended!"
RK
"Pleasure to work with. Super quick response time. Will use for every trip."
David Walkin
"Extremely helpful and responsive, very efficient. A pleasure to work with."
Beth Nivin
"Took all the confusion out of purchasing travel insurance and they even did all the paperwork. Will use them every time we travel."
Penina Gerlitz
"Ken was very helpful and patient with Vry good experience"
Daniel Watman
"Vry good experience"
Shah Nawaz Al Sofi
"Great service, very quick and thorough"
Marc Bodner
"Very helpful and explained things well."
Karen Treiger
"Great to deal with!"
barry fleischmann
"Excellent service! The absolute best to deal with!"
Jessica Kohn
"Great service quick responses and made sure my claim was taken care of. I would definitely recommend."
David Elkouby
"Travel Defend was very responsive to our travel needs, and the cost of insurance was very affordable."
Liz Liener
"We received excellent service."
S Sch
"I had a medical emergency while traveling and I received my costs back from travel defend. Thank you"
Micah Kaufman
"Amazing service! Explained the options in detail. Responsive at all times. Highly recommend"
Law Firm
"Great service and great customer service"
Joel F
"Purchased travel insurance from him. Knowledgeable and easy to work with."
Cindy Rosen
"Extremely good customer service and tailors policy according to your needs at very low prices"
Efraim weber
"Great and responsive service!"
Leigh Schachter
"Very knowledgeable knew all the answers quick with the response extremely courteous"
Philip Strauss
"Very personable, thorough, patient and helpful!"
Erica Roth
"Friendly, knowledgeable and very helpful staff"
Sandra Wortzel
"Easy purchasing process, low prices. Thanks!"
David Z
"Very knowledgeable and very helpful."
Martin Jacobs
"Good service and good policy!"
Joseph Greenberg
"excellent service"
Meryl Rubin
"Ken was very professional and a pleasure to work with!"
Esty
"Josh at Travel Defend gave me many options and helped me choose the plan that made me feel confident in traveling in these uncertain times."
Elizabeth Sunshine
"Attentive and responsive!!! Josh was a pleasure to deal with, so knowledgeable and always available. Highly recommended!"
S L
"Travel Defend is AMAZING!! They will help you get your claims paid quickly! Highly recommend!!"
Dalia Stelzer
"Travel Defend and specifically Josh Goodman were very easy to work with and we’re very professional"
MARK BERGER
"Travel Defend are super responsive to our clients and a great company to recommend."
Kosher Travelers
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